Monday, May 11, 2009

SnapManager for Exchange 5.0

Installed SnapManager for Exchange 5.0 last Saturday. Some caveats I was not aware of is it uses Windows Task Scheduler which has been causing issues. It runs fine for the day but every day after requires the password be re-entered for the task to run. On Windows 2003 server box windows task scheduler should have advanced button to browse to the logs (it doesn't and the logs do not even exist in C:\Windows) and there is no notification option - maybe I am missing something.

Multipathing set up and is working! In a FC environment this was pretty straightforward.

Another big issue we ran into was installing SME 5.0 on both virtual Exchange 2003 servers. On one it installed seamlessly but on our second exchange server (P2V'd) the discovery phase of SME failed. It prompts "Please specify and Exchange Server you want to manage." I select the localhost and click Add and... "Snapmanager initialization failed. Error Code:hr=0x80004005 The specified server is either not running or the server name is incorrect." Opened case with Netapp - their support as of last 3 months has been lackluster but worth a shot. Stumped level 1 so they escalated the issue to level 2 and still no solution. We've done countless troubleshooting steps from repairing .NET, to reinstalling SME 5.0, Snapdrive 6.0 and 6.1, editing the default port number (808) that the webservice uses, editing permissions and others...and no dice.

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